Last Friday, unpacking my new printer:
Uff. The first impression the HP 8850 I bought made was not a good one, I have to tell you. After having installed everything out of the box as instructed, including shaking of printer heads which gave me a quizzical look from my wife, I started to print and – ran into USB connection / offline problems. The printer would appear – in the midst of a print job – to go offline and come back immediately. Unnecessary to say that this screwed every print.
Now, my first reaction: Shit! This is exactly the behavior one sales guy in the store had told me about for the 8850, and this was why he recommended I get the 9180 with it’s Ethernet port. 150€ extra I didn’t want to spend. Should I have made a mistake? Well, I have grown up with computers (and my beloved Citizen 120d 8-needle dot matrix printer), so I persisted.
Despite the message from the HP updater tool that it looked and couldn’t find any updates for my product, I visited the HP support web page, and what do they have? A “critical update to enhance network and USB connectivity reliability”. Well. Never use the software they ship with the hardware, always get fresh one from the Internet. Sigh. If you are looking for it, it’s out there. So why did the damn HP updater software not find that one? That’s what it was meant to do, right?
Downloaded and installed the stand-alone driver suite and the USB patch. Installed both. Took a deep breath. Printed. Worked! Joy! Success! Triumph! Man wins over machine!
Then, shock: second problem! Now it’s printing, but the print had banding effects in the direction the print head is moving. Obviously, some nozzle / ink flow problem. Read through some forum entries, and figured that this can a) happen with any printer, even an Epson, b) sometimes depends on paper type, c) might be a clogged nozzle or whatever that can be removed by a cleansing cycle.
Hmm, I didn’t want to spend so much ink, but as I still have to decide whether I keep the printer or will send it back within the 14 day grace period (which is your right in Germany for online sales), I will bite the bullet and give it a thorough cleaning. Gosh! No toolbox, nor printer tool. The reinstallation of the printer driver had removed not only the obnoxious HP driver not working but also the printer tool box with all the maintenance tools.
Reinstall again. This time from the full blown file
100_230_PS_BSIZE_03_B8800_Full_NonNet_enu.exe.
Immediately applied that USB patch afterwards. Prepared to waste ink by running through this additional clean cycle. But wait, why bother. Let’s first try some more paper types.
And what happens? Banding problem gone without any doing. Seems I had cut short on shaking the print heads, and that problem cured itself after some A4 pages of printing
So I happily printed all weekend…